Terms of service

TERMS & CONDITIONS OF SERVICE

GENERAL INFORMATION

This website is operated by our company based in Wildwood, Florida. Throughout the site, the terms “we,” “us,” and “our” refer to the store. By visiting our website and/or purchasing something from us, you agree to be bound by the following Terms and Conditions (“Terms of Service,” “Terms”).


SECTION 1 – PROFESSIONAL USE DISCLAIMER

By purchasing from this website, you confirm and certify that you are a licensed or certified professional (Lash Artist, Esthetician, or Cosmetologist) trained in the application of eyelash extensions.

Our products, including adhesives, removers, and prep solutions, contain advanced chemical-grade ingredients (such as cyanoacrylate) regulated under FDA standards. These products are not intended for personal, household, or self-application use, except for DIY kits specifically labeled for home use.


SECTION 2 – LIABILITY WAIVER & ALLERGY TESTING

The buyer assumes all civil and legal responsibility when purchasing, handling, and applying our professional products.

  • Adverse Reactions: Cyanoacrylate and other chemical components may cause sensitivity or allergic reactions in certain clients. It is the professional’s sole responsibility to perform a patch test and obtain written informed consent before any application procedure.
  • Limitation of Liability: This company is not responsible for third-party claims, skin reactions, eye injuries, damages, or financial losses resulting from improper application, negligence, misuse, or lack of professional certification by the buyer.


SECTION 3 – PRICING & SALES TAX

  • Price Modifications: Product prices are subject to change without prior notice.
  • Sales Tax: As a business registered in the State of Florida, we are legally required to collect Sales Tax on all orders shipped to Florida addresses. For shipments to other U.S. states, taxes will be automatically calculated at checkout according to applicable economic nexus laws.


SECTION 4 – THIRD-PARTY LINKS & OPTIONAL TOOLS

We may provide access to third-party tools or services (such as payment gateways or shipment tracking systems) over which we have no control or input. Any use of optional third-party tools offered through the site is entirely at your own risk and discretion.


SECTION 5 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide services shall be governed and interpreted in accordance with the laws of the State of Florida and the federal laws of the United States, without regard to conflict of law principles. Any legal action related to these Terms must be filed in the appropriate courts located in the State of Florida.


SECTION 6 – CHANGES TO TERMS OF SERVICE

You may review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting updates and changes to our website.


SECTION 7 – CONTACT INFORMATION

Questions regarding these Terms of Service should be directed to our support team through our official customer service email address.


PRIVACY POLICY

At our store, we take the privacy of our professional lash clients seriously. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website.


1. PERSONAL INFORMATION WE COLLECT

When you make or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card details processed through secure gateways), email address, and phone number.


2. HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect to:

  • Process and ship your professional supply orders from our Florida warehouse.
  • Collect applicable Sales Tax.
  • Communicate with you regarding shipping updates or temperature alerts related to your adhesives.
  • Detect potential fraud or security risks.
  • Send you exclusive offers and product launches (only if you have provided consent).


3. SHARING YOUR PERSONAL INFORMATION

We share your information with trusted third parties strictly for operational purposes, such as Shopify (which powers our online store) and shipping carriers (USPS, UPS, and FedEx). Your payment information is fully encrypted using SSL technology and is never stored on our local servers.


4. YOUR RIGHTS

As a resident of the United States, you have the right to access the personal information we hold about you and request that your information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us through our customer support email.